Terms and Conditions

CVC Returns Policy

Purchase of Creating Vibrant Communities is non-refundable. CVC will ensure your book is in perfect condition upon postage.

Libraries and Schools

We offer Australian libraries and schools a 20% discount off full price books for online orders. To set up an account, please contact us at info@creatingvibrantcommunities.com


Orders will be shipped in 1-2 business days. This means your book will be packaged and sent out in the post within 1-2 business days of your online order being placed; delivery times will vary depending on the location the package is being sent to (it will typically take 2-5 days to reach most locations within Australia.)

If not in-stock your book will be shipped once it arrives from our supplier. We will advise you of the delivery time.

We will make every effort practical to ensure that delivery time-frames provided are accurate. However the delivery times stated assumes that delivery times are not adversely affected by unforeseen events.

Once items are lodged with Australia Post CVC cannot be responsible for lost or delayed packages but will endeavour to track orders where possible. If delays are experienced please check in with your local Australia Post office and if your order hasn’t arrived after 3 weeks please contact us. For more information about deliveries visit Australia Post.

By placing an order online, you agree not to hold CVC liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.


Creating Vibrant Communities weights 1.050kg’s

Please note, we do revise quotes for large orders. If we need to revise your international freight quote, we will contact once your order is placed.

CVC delivers worldwide via Australia Post. Please visit Australia Post for global delivery estimates. www1.auspost.com.au/international.

CVC does not accept cash or cheques for the payment of items online. CVC accepts no responsibility for the theft, loss or otherwise non-delivery of mailed cash or cheques.

All transactions are in Australian dollars

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Phone: 9419 4340

Address: 115 Sackville Street Collingwood Vic 3444

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